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Torres del Paine

Patagonia, Chile

Tips for your travel

If you are coming from Punta Arenas or Puerto Natales, Explora offers you the option of entering and leaving our lodge in Torres del Paine at any given time. From September to April, we recommend you book your flight directly to Puerto Natales since the transfer time to Explora takes two and a half hours, while from Punta Arenas, it lasts approximately four and a half hours. The trip from Punta Arenas is an invitation for you to discover the particular landscape of the Patagonian pampa. On our way, we’ll stop to eat in a typical house in the area.

HOW TO GET HERE

Connecting to Punta Arenas by way of Santiago, Chile: Upon arrival to Santiago de Chile’s International Airport, you must connect to the city of Punta Arenas, approximately three and a half hours away. From Punta Arenas Airport, you will be driven to Explora in Torres del Paine by a member of our team, approximately 4 and half hours away and according to a pre-set schedule, with a stop to rest and have lunch.

Connecting to Puerto Natales by way of Santiago, Chile: Between September and April, we recommend that travelers take a direct flight from Santiago to Puerto Natales on the airlines Latam, Sky and Jetsmart, which are the ones that provide this service. Our team will take you by van from the Puerto Natales Airport to the lodge in Torres del Paine in a trip lasting about 2 and half hours. Transfer pickups are at 12:00 and 15:00 and must be coordinated with our booking team in advance.

Connecting to Cerro Castillo by way of El Calafate and Buenos Aires: Upon arrival to Buenos Aires Airport, you must take a connecting three and a half hour-flight to El Calafate. From El Calafate, take a commercial bus or transfer to the Chilean border approximately 4 hours away. Upon arriving at Cerro Castillo, our team will drive you to Explora in Torres del Paine. The schedule for this transfer is programmed for 12:00 noon. If you require another schedule, you must coordinate a private transfer service with our reservation team.

Pick-up

Punta Arenas Airport:  At 10:00 and 15:00*, shuttle service to the hotel, free of charge. Additionally, there are two extra shuttle services between the airport and the hotel at an additional cost of USD 185 per person. This transfer requires a minimum of two travelers departing from the airport no later than 16:00 and can be shared with other travelers.

Puerto Natales Airport: At 12:00 and 15:00* a free transfer service** leaves the airport to the hotel. It should be noted that the flights to Puerto Natales are some days of the week. Additionally, there is an extraordinary transfer service between the airport and the hotel and whose additional value is USD 125 per traveler (To carry out this transfer, a minimum of two travelers is required leaving the airport at 6:00 p.m. at the latest and can be shared with other travelers).

Punta Arenas hotels: From hotels in the city of Punta Arenas, our team will pick you up between 9:00 am and 09:30 am. The specific time will be confirmed by our reservations team or by explora Patagonia and the driver will only be able to wait a maximum of 15 minutes from the scheduled pick-up time.

Hotels in Puerto Natales: Travelers will be picked up from their respective hotels between 11:00 and 12:00; specific time to be confirmed by our reservations team or by explora Patagonia. The driver will only be able to wait 15 minutes maximum after the scheduled pick-up time.

Punta Arenas Port:  Travelers are picked up between 11:00 and 12:00 noon.

Puerto Natales Port: Travelers are picked up between 11:00 and 12:00 noon.

*Check with your executive for pick-up points within the park.

Chilean border with Argentina “Cerro Castillo”: From here, our staff will pick you up at 12:00 noon.

El Chaltén: During some months of the year and depending on the calendar, a transfer service is offered between Explora Torres del Paine and Explora in El Chaltén, exclusively for travelers with a connection. *Consult your travel agent for availability.

*Timetable could vary.
**Travelers requiring transportation at other times must coordinate a private transfer and hotel services ahead of time.  

Drop-Off

We have three departure times from our lodge:

  • 07:00 am: The estimated time of arrival in Punta Arenas is 12:30 
  • 10:00 am: The estimated time of arrival in Puerto Natales is 12:00 and Punta Arenas at 15:00 
  • 12:00: The estimated time of arrival in Puerto Natales is 14:00 and Punta Arenas at 17:00 

Argentinean border with Chile “Cancha Carrera”: Drop off at 12:00 noon.

El Calafate: Leaving explora Patagonia at 09:00, according to the timetable and arriving at the hotels at 15:00.


*Check with your executive for pick-up points within the park.
**All drop-offs pass through Puerto Natales first and then Punta Arenas.
*** Only for programs with transfer service included.

 

 

Transfers to/from El Calafate

TRANSPORTATION

We offer ground transportation by van between Torres del Paine and El Calafate or El Chaltén on certain days of the week between October 2021 and April 2022

Trips between Explora in Torres del Paine and El Calafate:

For travelers going to or from Explora Torres del Paine and El Calafate  can request the following travel days:

  • Mondays, Wednesdays, Fridays, and Sundays: As a private service (advance booking required).
  • Tuesdays, Thursdays, and Saturdays: USD 350 per person (minimum 2 people).

The private service must be booked in advance and prior consultation of availability with our reservation team.

The trip between Torres del Paine and El Calafate is 374 km (232 miles)* and takes about 5-6 hours.

*Border crossings between Chile and Argentina are closed until further notice.

Conditions

  • Limited spaces.
  • The transfer service only includes passenger pick-up and drop-off between hotels in El Calafate and Explora in Torres del Paine.
  • Consult schedules with the reservation team: reserve@explora.com
  • Transfer is subject to the calendar between October and April. For other required dates, consult for private transfers.
  • Explora does not respond for delays that may occur due to border crossings or road difficulties.

Transfers to El Chaltén

We offer ground transportation by van between Torres del Paine and El Calafate or El Chaltén on certain days of the week between October 2021 and April 2022

Travel between the two Explora destinations: 

Travelers who combine their stays in Explora Torres del Paine and Explora El Chaltén can make the one-way trip without cost on Tuesdays, Thursdays, or Saturdays.

*The trip between Torres del Paine and El Chaltén is 402 km and takes about 8-9 hours.

 

CONDITIONS

    • Limited spaces.
    • The transfer service only includes passenger pick-up and drop-off between hotels in El Calafate and Explora in Torres del Paine.
    • Consult schedules with the reservation team: reserve@explora.com
    • Transfer is subject to the calendar between October and April. For other required dates, consult for private transfers.
    • Explora does not respond for delays that may occur due to border crossings or road difficulties.

Transportation to the Patagonia National Park

Connections between our lodges in Torres del Paine and Patagonia National Park aboard exclusive Explora aircraft with the Explora Connects program. More information here.

How to get here

HOW TO GET HERE

Connecting to Punta Arenas by way of Santiago, Chile: Upon arrival to Santiago de Chile’s International Airport, you must connect to the city of Punta Arenas, approximately three and a half hours away. From Punta Arenas Airport, you will be driven to Explora in Torres del Paine by a member of our team, approximately 4 and half hours away and according to a pre-set schedule, with a stop to rest and have lunch.

Connecting to Puerto Natales by way of Santiago, Chile: Between September and April, we recommend that travelers take a direct flight from Santiago to Puerto Natales on the airlines Latam, Sky and Jetsmart, which are the ones that provide this service. Our team will take you by van from the Puerto Natales Airport to the lodge in Torres del Paine in a trip lasting about 2 and half hours. Transfer pickups are at 12:00 and 15:00 and must be coordinated with our booking team in advance.

Connecting to Cerro Castillo by way of El Calafate and Buenos Aires: Upon arrival to Buenos Aires Airport, you must take a connecting three and a half hour-flight to El Calafate. From El Calafate, take a commercial bus or transfer to the Chilean border approximately 4 hours away. Upon arriving at Cerro Castillo, our team will drive you to Explora in Torres del Paine. The schedule for this transfer is programmed for 12:00 noon. If you require another schedule, you must coordinate a private transfer service with our reservation team.

Pick-up & Drop-Off

Pick-up

Punta Arenas Airport:  At 10:00 and 15:00*, shuttle service to the hotel, free of charge. Additionally, there are two extra shuttle services between the airport and the hotel at an additional cost of USD 185 per person. This transfer requires a minimum of two travelers departing from the airport no later than 16:00 and can be shared with other travelers.

Puerto Natales Airport: At 12:00 and 15:00* a free transfer service** leaves the airport to the hotel. It should be noted that the flights to Puerto Natales are some days of the week. Additionally, there is an extraordinary transfer service between the airport and the hotel and whose additional value is USD 125 per traveler (To carry out this transfer, a minimum of two travelers is required leaving the airport at 6:00 p.m. at the latest and can be shared with other travelers).

Punta Arenas hotels: From hotels in the city of Punta Arenas, our team will pick you up between 9:00 am and 09:30 am. The specific time will be confirmed by our reservations team or by explora Patagonia and the driver will only be able to wait a maximum of 15 minutes from the scheduled pick-up time.

Hotels in Puerto Natales: Travelers will be picked up from their respective hotels between 11:00 and 12:00; specific time to be confirmed by our reservations team or by explora Patagonia. The driver will only be able to wait 15 minutes maximum after the scheduled pick-up time.

Punta Arenas Port:  Travelers are picked up between 11:00 and 12:00 noon.

Puerto Natales Port: Travelers are picked up between 11:00 and 12:00 noon.

*Check with your executive for pick-up points within the park.

Chilean border with Argentina “Cerro Castillo”: From here, our staff will pick you up at 12:00 noon.

El Chaltén: During some months of the year and depending on the calendar, a transfer service is offered between Explora Torres del Paine and Explora in El Chaltén, exclusively for travelers with a connection. *Consult your travel agent for availability.

*Timetable could vary.
**Travelers requiring transportation at other times must coordinate a private transfer and hotel services ahead of time.  

Drop-Off

We have three departure times from our lodge:

  • 07:00 am: The estimated time of arrival in Punta Arenas is 12:30 
  • 10:00 am: The estimated time of arrival in Puerto Natales is 12:00 and Punta Arenas at 15:00 
  • 12:00: The estimated time of arrival in Puerto Natales is 14:00 and Punta Arenas at 17:00 

Argentinean border with Chile “Cancha Carrera”: Drop off at 12:00 noon.

El Calafate: Leaving explora Patagonia at 09:00, according to the timetable and arriving at the hotels at 15:00.


*Check with your executive for pick-up points within the park.
**All drop-offs pass through Puerto Natales first and then Punta Arenas.
*** Only for programs with transfer service included.

 

 

Transfers to/from El Calafate

Transfers to/from El Calafate

TRANSPORTATION

We offer ground transportation by van between Torres del Paine and El Calafate or El Chaltén on certain days of the week between October 2021 and April 2022

Trips between Explora in Torres del Paine and El Calafate:

For travelers going to or from Explora Torres del Paine and El Calafate  can request the following travel days:

  • Mondays, Wednesdays, Fridays, and Sundays: As a private service (advance booking required).
  • Tuesdays, Thursdays, and Saturdays: USD 350 per person (minimum 2 people).

The private service must be booked in advance and prior consultation of availability with our reservation team.

The trip between Torres del Paine and El Calafate is 374 km (232 miles)* and takes about 5-6 hours.

*Border crossings between Chile and Argentina are closed until further notice.

Conditions

  • Limited spaces.
  • The transfer service only includes passenger pick-up and drop-off between hotels in El Calafate and Explora in Torres del Paine.
  • Consult schedules with the reservation team: reserve@explora.com
  • Transfer is subject to the calendar between October and April. For other required dates, consult for private transfers.
  • Explora does not respond for delays that may occur due to border crossings or road difficulties.

Transfers to El Chaltén

Transfers to El Chaltén

We offer ground transportation by van between Torres del Paine and El Calafate or El Chaltén on certain days of the week between October 2021 and April 2022

Travel between the two Explora destinations: 

Travelers who combine their stays in Explora Torres del Paine and Explora El Chaltén can make the one-way trip without cost on Tuesdays, Thursdays, or Saturdays.

*The trip between Torres del Paine and El Chaltén is 402 km and takes about 8-9 hours.

 

CONDITIONS

    • Limited spaces.
    • The transfer service only includes passenger pick-up and drop-off between hotels in El Calafate and Explora in Torres del Paine.
    • Consult schedules with the reservation team: reserve@explora.com
    • Transfer is subject to the calendar between October and April. For other required dates, consult for private transfers.
    • Explora does not respond for delays that may occur due to border crossings or road difficulties.

Transportation to the Patagonia National Park

Transportation to the Patagonia National Park

Connections between our lodges in Torres del Paine and Patagonia National Park aboard exclusive Explora aircraft with the Explora Connects program. More information here.

Temperatures in the Torres del Paine National Park are constantly changing. We can experience all 4 seasons in one day. In just minutes, the strong winds can darken the sky or disperse the storm clouds, making your Patagonia travel a true adventure.

Required
for all activities

Explora provides travelers with trekking poles, helmets and riding gaiters for horseback rides and give them a bottle of water.

  • Baseball cap
  • Polar/ Wool/ Windstopper hat
  • 1st layer: Layer top and bottom
  • 2nd layer: Fleece
  • 3rd layer: Waterproof Jacket
  • 4rd layer: DownJacket
  • T-shirts
  • Long sleeve T-shirts
  • Thin Fleece
  • Trekking pants and trekking shorts
  • Trekking socks (long)
  • Trekking boots
  • Rain Pants
  • Liner Gloves
  • Wind stopper gloves
  • Waterproof gaiters
  • Sunglasses
  • Buff or neck gaiter
  • Small back pack (25 lts)
Optional
for all activities
  • Bathing Suite
  • Sandals
What to bring Patagonia

Check-In & Check-Out

Check-in: Check-in takes place as of 13:00 p.m.

Check-out: Check-out must be at 10:00 a.m.* If you want to take a half-day exploration, you have to check out before leaving to the exploration and we will take care of your luggage.

*Lunch service is not included on check-out day

Climate

Located in the so called Wet Andes –a climatic and glaciological sub region of the Andes mountain range– this part of Patagonia is mostly lush green, with a volatile climate that can spin all four seasons into a single day. This volatility translates in flora as varied as the climate itself, including dense forests, Patagonian steppe, mountainous scrubland and Andean desert. Likewise, the glaciers of the Wet Andes are far more stable than those of the Dry Andes due to summer precipitations, low thermal oscillations and overall high moisture.

Tips

Tips are voluntary.

If you wish to leave any, you can do so at the hotel reception at the end of your stay. It will be distributed among all those who contributed to making your trip a unique experience. We suggest leaving USD 100 per day per room.

WI-FI AND VOLTAGE

  • Because we are in remote areas, Wi-Fi access in rooms and common areas is limited.
  • The voltage in Torres del Paine is 220V.

Check-In & Check-Out

Check-In & Check-Out

Check-in: Check-in takes place as of 13:00 p.m.

Check-out: Check-out must be at 10:00 a.m.* If you want to take a half-day exploration, you have to check out before leaving to the exploration and we will take care of your luggage.

*Lunch service is not included on check-out day

Climate

Climate

Located in the so called Wet Andes –a climatic and glaciological sub region of the Andes mountain range– this part of Patagonia is mostly lush green, with a volatile climate that can spin all four seasons into a single day. This volatility translates in flora as varied as the climate itself, including dense forests, Patagonian steppe, mountainous scrubland and Andean desert. Likewise, the glaciers of the Wet Andes are far more stable than those of the Dry Andes due to summer precipitations, low thermal oscillations and overall high moisture.

Tips

Tips

Tips are voluntary.

If you wish to leave any, you can do so at the hotel reception at the end of your stay. It will be distributed among all those who contributed to making your trip a unique experience. We suggest leaving USD 100 per day per room.

WI-FI AND VOLTAGE

WI-FI AND VOLTAGE

  • Because we are in remote areas, Wi-Fi access in rooms and common areas is limited.
  • The voltage in Torres del Paine is 220V.

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